Effective Date: November 14, 2026

My Paradise on Earth (“the Company,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal data in a transparent, lawful, and secure manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website ([www.myparadiseonearth.com](https://www.myparadiseonearth.com)), purchase our sustainable construction materials, use our Pressing & Washing Point laundry services, participate in waste collection incentives, or enroll in programs at the Paradise on Earth Vocational Training Centre.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information across our different service divisions to deliver reliable products, services, and training programs:

A. Personal Information You Provide Voluntarily

• Identity & Contact Details: Full name, phone number, WhatsApp contact, email address, and residential or delivery site address.
• Construction & Material Orders: Project specifications, site measurements, delivery instructions, and billing details required to generate quotes and fulfill orders for upcycled glass blocks, pavements, and aggregates.
• Pressing & Washing Point Orders: Garment itemization logs, fabric care preferences, stain treatment notes, and pickup/delivery schedules.
• Vocational Training & Waste Collection Programs: Registration forms, educational/skill background, emergency contact details, and incentive payout records for trainees and registered waste collectors.
• Payment Information: Billing records and transaction confirmations (electronic and mobile money payments are processed through secure third-party payment providers; we do not store full payment card credentials on our servers).

B. Technical & Usage Information Collected Automatically

When you browse our website, we may collect standard technical data through cookies and analytics tools, including:

• IP address, browser type, device type, and operating system.
• Pages visited, time spent on pages, and referring website links.

2. How We Use Your Information

We process your information strictly for legitimate business, educational, and operational purposes:

• Order & Service Fulfillment: To prepare construction material quotes, deliver eco-blocks and pavers, manage garment tagging/pressing orders, and coordinate pickups.
• Vocational Training Administration: To process course applications, manage cohort schedules, issue certificates of completion, and coordinate waste-picker incentive programs.
• Customer Communication: To send order updates, service alerts, training confirmations, and responses to your inquiries.
• Environmental & SDG Impact Reporting: To compile anonymized, aggregated metrics (such as total kilograms of glass/plastic waste diverted from landfills and number of individuals trained) to measure our progress toward UN Sustainable Development Goals (SDGs 11, 12, and 13).
• Website Improvement & Security: To maintain site functionality, prevent fraud, and improve user experience.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We only share personal information when strictly necessary with:

• Logistics & Delivery Partners: To transport construction materials to your site or complete laundry pickups and deliveries.
• Payment Processors: Authorized financial and mobile payment providers to process transactions securely.
• Program & Certification Partners: Relevant accreditation or agricultural/environmental partner organizations when required to certify vocational training graduates (with your knowledge).
• Legal & Regulatory Authorities: When required by applicable Cameroonian law, court order, or government regulation.

4. Data Retention & Security

• Security Measures: We implement physical, administrative, and digital safeguards—including restricted access controls and secure garment/order tracking logs—to protect your data against unauthorized access, loss, or misuse.
• Retention Period: We retain personal data only as long as necessary to fulfill the service or training program you requested, comply with tax and accounting regulations, or resolve disputes.

5. Your Privacy Rights

Subject to applicable data protection laws, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request updates or corrections to inaccurate or incomplete personal information.
• Deletion: Request the deletion of your personal data where no legal or accounting obligation requires us to retain it.
• Withdraw Consent: Opt out of promotional messages or newsletters at any time.

To exercise any of these rights, please contact us using the details in Section 8.

6. Cookies & Third-Party Links

• Cookies: Our website uses essential cookies to ensure smooth navigation and basic analytics. You can disable cookies through your browser settings, though some site features may be affected.
• External Links: Our website may link to external platforms (such as WhatsApp chat, Google Maps, or environmental partner sites). We are not responsible for the privacy practices of third-party websites.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect new services, training programs, or legal requirements. Any updates will be posted on this page with a revised Effective Date.

8. Contact Us

If you have questions about this Privacy Policy or wish to submit a data request, please reach out to us:

Email: contact@myparadiseonearth.com

Company: My Paradise on Earth

Location: Up Station, Bamenda, Cameroon

Phone / WhatsApp: +237 6